Saxbys Spotlight on Our Team Superstars
Six of our Saxbys team superstars came to visit us at Saxbys HQ to rep their cafes and receive advanced training. We had a chance to sit down with this all-star group (including one team member from Ohio, who took his first-ever plane ride to join us) and hear their best guest stories and what tops their cafe playlists.
Which Saxbys core value do you relate to most?
The overwhelming answer? We work with pride, passion, and purpose.
What’s your favorite drink?
“Café Crema” – Melanie, Saxbys 30th Street Station
“A White Rabbit Iced Latte with soy and an extra shot” – Jake, Saxbys Springboro
“I’m very basic: black coffee or an Americano” – Adam, Saxbys Temple
“Saxbys Signature coffee” – Alexis, Saxbys Temple
“A sugar-free Iced Chai with almond milk and two shots of espresso” – Reed, Saxbys PHL
“Iced Americano” – Danielle, Saxbys Peddler’s
Any good stories about interactions with guests?
“Seeing a guest about to enter and knowing their order well enough to have it prepared when they reach the register. Typically it’s a nice surprise and makes their day.” –Adam
“A guest left his bag on the counter, boarded his train, and realized he didn’t have it. His daughter called and I let her know it was here and safe. He was very happy and thankful — it had sentimental value.” –Melanie
“One time one of our regulars brought a cannon into the parking lot after a war reenactment.” - Danielle
Melanie gearing up to greet commuters at Saxbys 30th St Station
Why do you think guests come to your Saxbys?
“Interacting with our Saxbys family behind the counter” – Jake
“For delicious drinks made by friendly, efficient baristas” – Alexis
What’s your favorite type of shift?
“AM shifts. I love walking around Philly in the early hours when it’s peaceful and being there for our guests when they start their days” – Reed
“Mid shift — it’s a little slower so I get maximum face time with my guests and my team” – Adam
Reed serving a Saxbys Drexel guest
If you could share a coffee with any person, living or dead, who would it be?
“My manager, Eric. My favorite days are when we get to relax, have a coffee, and talk.” –Danielle
“I wouldn’t mind listening to Larry David complain to me for a few hours.” – Reed
“I’d have a fireside chat with FDR.” – Adam
What’s your favorite kind of music to play at Saxbys?
“John Mayer, Jason Mraz, Mumford & Sons” – Jake
“Chillstep or electronica” – Alexis
“Motown seems to put guests and team members in a great mood, so I’m always into that.” –Reed
Saxbys Springboro Manager Jake training his team behind the espresso bar
What would your superhero name be?
“The Mad Frother” – Melanie
“BossMan” – Adam